We hope that you are completely satisfied with your Healthy Human products.This return and exchange policy applies only to purchases made on the healthyhumanlife.com site. If you purchased a Healthy Human product at a retail store or from another online site and are interested in returning that product, please contact the original store or site directly. If you are looking for warranty information please visit our warranty faq page.
If for some reason you are not 100% satisfied with your purchase from healthyhumanlife.com, you can return it in unused and new condition within 30 days of the purchase date for a credit, exchange or refund. We do not credit or refund shipping charges. After 30 days, we will not accept returns for any reason other than manufacturer defect.
We do not accept returns of used products (unless they are somehow defective). Bottles that are damaged due to human misuse and gravity (e.g., dropped and broken) are not considered defective and are not eligible for refund or exchange.
Here’s what to do:
1) Download and complete the RMA Form – this must be included with your return. If we do not receive the RMA form we will be unable to locate and process your return. Products must be in the condition in which you received them. If you did not purchase the product on the HealthyHumanLife.com please return the product directly to the company you purchased it from.
2) Mail the return package to:
HHUMAN (Website Returns)
1007 Johnnie Dodds Blvd, Ste 123. Mt. Pleasant, SC 29464
Please reference your order number from your HealthyHumanLife.com purchase.
We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
Refunds/exchanges take approximately 1 week after we receive your product. Shipping charges are not refundable. We do not accept COD deliveries.
We credit you for the amount of the product – shipping costs are not refunded.
Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.