CUSTOMER SERVICE FAQs

CUSTOMER SERVICE FAQs

My lid broke or leaks, will you replace it?
What is the Healthy Human return policy?
How do I contact someone from the Healthy Human Team?
I’d Like to make a Product Suggestion, How do I submit this to you?
Where are the Healthy Human products manufactured?
Do you ship outside of the United States?
Are the Stainless Steel Straws safe?
The products in my cart disappear when I try to check out.

WARRANTY

My Lid Appears to be leaking, is my O-Ring or Gasket Missing or Going Bad?
My lid broke or leaks, will you replace it?
What is the Healthy Human return policy?
My Stein or Cruiser seems to be Rusting, why is this?
What Should I Do, I seem to Have a Split Weld in my Healthy Human? Help!
What is the rattling sound I hear in my Stein?
How do I submit a Warranty Claim?

MANUFACTURING

Are the Polypropylene (PP#5) caps safe?
What is Stainless Steel and what does 18/8 actually mean?
What is Nickel and can it affect my health?
Where are Healthy Human Products Made?
Is the Stainless Steel for Healthy Human from China Safe?
What testing companies do you use? What do you test for?
Which is better? Stainless Steel or Aluminium?
Do Healthy Humans have BPA
Do Healthy Humans have a liner?
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